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Technology sales involve selling software, hardware, or IT services to businesses or consumers, focusing on understanding customer needs and providing tailored solutions.
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Prospecting | Cold calling, cold emailing, networking on social media and other forms of soliciting interest from your target market. |
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Customer Engagement | Take meetings in person, over zoom or on the phone to discuss the prospect’s needs and determine if there is an appropriate solution available. |
Presenting & Product Demonstrations | This typically involves a demonstration of a software platform’s capabilities, often tailored to the specific needs of the prospect. |
Negotiating Contracts | Most technology solutions are sold through annual contracts of varying types. Depending on the size and complexity of the deal, you may be asked to negotiate legal agreements, or at the very least, pricing. |
Closing | Helping buyers reached an informed decision as quickly as possible. |
Tech sales reps serve a wide range of industries, given the broad applicability of technology solutions. These industries leverage technology to optimize their operations, enhance customer experiences, and stay competitive, making them key markets for tech sales reps.
Top industries that utilize business software
Healthcare: Selling software solutions like electronic health records (EHR), telemedicine platforms, medical devices, and health information systems.
Finance and Banking: Offering fintech solutions, cybersecurity tools, customer relationship management (CRM) systems, and trading platforms.
Retail and E-commerce: Providing point-of-sale (POS) systems, e-commerce platforms, supply chain management software, and customer analytics tools.
Manufacturing: Selling industrial automation software, Internet of Things (IoT) solutions, and enterprise resource planning (ERP) systems.
Education: Supplying educational technology (EdTech) solutions like online learning platforms, classroom management tools, and administrative software.
Real Estate: Providing property management software, virtual reality (VR) solutions for real estate, and customer relationship management (CRM) systems tailored to the industry.
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Entry-Level Roles | When you’re first starting out in the industry, you most likely will start in roles such as Business Development Representative (BDR) or Sales Development Representative (SDR). These roles typically focus on prospecting and booking appointments for Account Executives. |
Advancement | Once you have your foot in the door, there are many ways to advance.
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Specialization | Another way to progress in your career is to become a specialist in one of the following areas:
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Fun Fact: The tech industry often sees some of the highest sales commissions across all industries. In some cases, tech sales reps, particularly those selling high-value enterprise solutions, can earn commissions that are double or even triple their base salary. This potential for high earnings makes tech sales one of the most lucrative career paths for sales professionals.
Technical Knowledge: Understanding the products and services being sold, including how they work, their benefits, and how they integrate with existing systems.
Communication Skills: The ability to clearly explain complex technical concepts to non-technical customers and stakeholders, as well as effective listening to understand customer needs.
Relationship Building: Building and maintaining strong relationships with clients, understanding their business challenges, and becoming a trusted advisor.
Problem-Solving: The ability to identify customer pain points and propose solutions that meet their needs, often requiring creativity and strategic thinking.
Negotiation: Skillfully negotiating terms, pricing, and contracts to close deals that are beneficial for both the company and the customer.
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Tech sales reps and leaders typically are compensated through a combination of base salary + commission, which combine to equal a total compensation figure when quotas are met, referred to as On-Target Earnings (OTE). Many factors influence the level of compensation offered, including geography, company size, industry and experience. Below is a rough guide to give you an idea of the low and top end of compensation potential in this field.
Job Title | Base Salary | On-Target Earnings (OTE) |
SDR / BDR | $45,000 - $65,000 | $60,000 - $85,000 |
Account Executive | $60,000 - $100,000 | $120,000 - $200,000 |
Enterprise Account Executive | $100,000 - $150,000 | $200,000 - $350,000+ |
Sales Manager | $90,000 - $140,000 | $150,000 - $250,000+ |
Sales Director / VP of Sales | $150,000 - $250,000 | $300,000 - $500,000+ |
Chief Revenue Officer (CRO) | $200,000 - $400,000 | $400,000 - $1,500,000+ |
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Team Dynamics: Sales reps consistently collaborate with their managers, senior company leaders, customer success and other departments. They also tend to work on larger teams of people doing the same job, in a high-energy environment.
Workplace: Tech sales reps are needed across the spectrum of small startups to established technology companies, offering a diverse set of potential work environments.
Remote vs. In-Office Work: Tech was one of the first movers on remote work, and many tech sales operations are still remote today. However, there are many tech companies who have opted to return to the office, with a mix of hybrid and in-office work policies. Generally speaking, tech sales provides more opportunity for people who want to do remote sales from a home office than many other industries.
High-demand for talented sales professionals
Opportunity to earn a high income
Career advancement potential
Flexibility in schedule and work environment
High percentage of time is spent interacting with other people
High-pressure to consistently produce results
Lack of financial consistency
High employee turnover
Challenging to take vacation time
Need to be “always-on” in most cases, leading to burnout if you don’t want to talk to people every day
Aspireship is an online learning platform that can help you learn the skills necessary to pivot into a new role or level up in your current job. Browse programs in SaaS sales, customer success, B2B marketing, revenue operations, and more.
Linkedin is the world’s largest professional network, but also provides a wide range of information, advice and resources for people in the tech industry, as many of the platform’s contributors work in tech sales and related fields.